At Cayan Travel, we are committed to protecting your privacy and ensuring a transparent, secure experience when you share your information with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, landing pages, or advertising campaigns.
By providing your information through our forms, ads, or website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following personal information when you submit a form or request more details about a travel offer:
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Full Name
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Phone Number
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Email Address
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Travel Preferences (e.g., destination, dates, budget)
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Any additional details voluntarily provided
We also automatically collect limited non-personal information such as:
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Device and browser type
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IP address
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Pages visited
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Interaction with ads or landing pages
2. How We Use Your Information
Cayan Travel collects your information solely to provide exceptional luxury travel services. Your data may be used to:
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Contact you regarding your inquiry or a specific travel offer
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Provide personalized travel recommendations
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Share exclusive promotions or tailored packages
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Improve our services, campaigns, and website experience
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Maintain internal records and compliance requirements
We do not sell your personal information to third parties.
3. Marketing & Communications
By submitting your information through Meta Ads, Snapchat Ads, or our website, you consent to being contacted by Cayan Travel via:
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Phone calls
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WhatsApp or SMS messages
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Email
You may opt out at any time by replying STOP or contacting us directly.
4. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Despite these measures, no online transmission is fully secure, and we encourage you to exercise caution when sharing personal information online.
5. Sharing Your Information
We may share your information only with:
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Trusted service providers who assist in booking or fulfilling your travel request
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Technology partners who support our CRM or marketing platforms (e.g., Meta, Snap, email systems)
These partners are obligated to protect your information and use it only in accordance with our instructions.
6. Cookies & Tracking Technologies
We may use cookies or similar technologies to:
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Analyze website traffic
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Improve user experience
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Measure ad performance on Meta, Snapchat, and other platforms
You can control cookie settings through your browser at any time.
7. Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Request corrections or updates
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Ask for your data to be deleted from our systems
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Opt out of marketing communications
To exercise these rights, email us at mostafa@cayantravel.com or contact us through our website.
8. International Transfers
Your data may be processed or stored in locations outside your home country. We ensure that all data is handled in compliance with applicable privacy laws and international standards.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date.
10. Contact Us
For questions or requests regarding this Privacy Policy, you may contact us at:
Cayan Travel
Website: cayantravel.com
Email: mostafa@cayantravel.com
Phone: 971564208208
